Satisfaction Guarantee
Modern Christmas Trees is 100% committed to providing superior quality products and customer service with every purchase. If you are not satisfied with our products or services, simply contact Customer Service at sales@modernchristmastrees.com and we will make every effort to respond within (24) hours to begin processing your refund and return or exchange. For undamaged products or goods with no detectable flaws, you will receive a full refund of the purchase price amount of the goods. Shipping costs ARE NOT refunded. Your satisfaction is important to us. We want to ensure you are absolutely pleased with the quality of your purchase!

Return Policy
Merchandise that does not meet with your satisfaction must be returned within 15 days of the ship date. The returned item(s) must reference an assigned return authorization number, and must be in saleable condition with the original container and/or packaging. All refunds are issued to the original credit card or form of payment used in purchasing.

Send all returns to:
Modern Christmas Trees
1341 E Dartmouth Ave
Englewood, CO 80113
United States

You must reference your return authorization number in the package and provide any specific requests if the item is to be exchanged, including the style, color, and ship to address.

www.modernchristmastrees.com is not responsible for lost or damaged goods during the transit of returned shipments. Therefore, we encourage buyers to use a reputable shipping company and properly insure the shipment.

Upon receipt of the returned merchandise, we will begin processing your refund and/or exchange.

***ATTENTION CUSTOMERS!***
Merchandise must not be returned without first contacting Customer Service for an assigned return authorization number. Contact Customer Service at: sales@modernchristmastrees.com.

Please note: Modern Christmas Trees will not be responsible for any merchandise which is not authorized for return.

Information We Share with Third Parties
We do not provide your personal information to anyone except as expressly authorized by you or to companies that provide support services to us. For example, we use third parties to help us fulfill orders and administer our emails and the various online promotions that we offer from time to time. These companies need some of your personal information to perform their functions, to fulfill your requests and to make your online experience more satisfying.

You should also be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our website, the site or the public.

In the event that Modern Christmas Trees would merge with, acquire or be acquired by another business entity, some or all of the personal information collected about you could be shared, as well as retained by Modern Christmas Trees.

E-mail Newsletters
www.modernchristmastrees.com allows you to receive e-mails from Modern Christmas Trees about our latest events, products and promotions. You may elect to join our e-mail list when visiting our Website, or we may automatically add you to that list when you use certain online features, such as signing up to participate in one of our online sweepstakes promotions. We may also ask you to identify departments or areas of specific interest to you so that we may better tailor our e-mails to match your preferences. Each e-mail you receive from Modern Christmas Trees will offer you the continuing opportunity to cancel or “opt-out” of the Modern Christmas Trees e-mail list.

Your Personal Information
Modern Christmas Trees does not automatically collect personal information about you when you visit our Web site. However, we may collect information under the following circumstances:

We may collect personal information from you when you elect to participate in the many interactive features on our Web site. For example:
• When you follow the checkout process and make a purchase or purchase an electronic gift card;
• When you create a personalized account for your convenience and become a registered customer;
• When you use our online order tracking;
• When you sign-up to receive our sales announcements or to enter one of our promotional sweepstakes; or
• When you submit a request to our Customer Service team.

The categories of personal information we may collect from you include your name, mailing address, shipping and billing addresses, e-mail address, telephone number and credit card information and event-related information.

How we use your information
We use your personal information to deliver products that you have ordered, to contact you or the product recipient(s) in the event of any order or delivery difficulties, for verification purposes, to respond to your inquiries and to deliver services and information about our products, promotions, services or Website.

Legal Notices – Terms & Conditions of Site Use
These Terms and Conditions of Site Use (the “Terms of Use”) govern your use of this Web site. PLEASE BE ADVISED THAT YOUR USE OF www.modernchristmastrees.com (THE “SITE”) IN ANY MANNER, WHETHER BY BROWSING, PARTICIPATING IN AN ONLINE ACTIVITY OR PROMOTION OR MAKING A PURCHASE, CONSTITUTES YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THESE TERMS OF USE. Modern Christmas Trees reserves the right to update or modify these Terms of Use at any time, without prior notice. By using this Site following any such change, you agree to follow and be bound by the Terms of Use as changed. As such, Modern Christmas Trees recommends you review these Terms of Use each time you visit the Site.

IF, AT ANY TIME, YOU DO NOT AGREE TO OR CANNOT COMPLY WITH ANY OF THESE TERMS OF USE, YOU SHOULD NOT, AND ARE NOT ALLOWED TO, ACCESS OR USE THIS SITE. In the event of a violation of these Terms of Use, Modern Christmas Trees reserves the right to seek all remedies available by law and in equity.

Use of this Site
All materials you see and hear on this Site — including, for example, all of the page headers, images, text, illustrations, formats, logos, designs, icons, photographs, programs, and video or audio clips (collectively, the “Contents”)— are intended solely for personal, non-commercial use. You may access, view, download, print or copy the Contents and other materials displayed on the Site for your personal use only; provided, however, that you (1) retain all copyright, trademark or other proprietary designations contained on all Contents; (2) do not modify or alter the Contents in any way; and (3) do not provide or make available the Contents to any third party. No right, title or interest in any viewed, copied or downloaded Content is transferred to you as a result of your use of this Site. Modern Christmas Trees reserves complete title and full intellectual property rights in any Content you access on this Site.

Except as noted above, you may not copy, download, reproduce, publish, transmit, distribute, display, modify, create derivative works from, or otherwise exploit in any way the Contents or this Site without first obtaining written permission from Modern Christmas Trees. Modern Christmas Trees may terminate, change, suspend or discontinue any aspect of this Site, including the availability of any features of the Site, at any time and without notice. Modern Christmas Trees also reserves the right to block or deny access to the Site to anyone at any time for any reason.

Compliance with All Laws & Site Security
You agree to use this Site only for lawful purposes. You are expressly prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mailbombing,” or “crashing;” or (d) sending or relaying unsolicited e-mail, including promotions and/or advertising of products or services. You further agree not to misrepresent your identity while using the Site or interfere or attempt to interfere with the proper working of this Site.

Pricing & Product Information
While Modern Christmas Trees strives to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. Modern Christmas Trees reserves the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, information related to text, pricing, availability and product descriptions) at any time without notice (including after you submitted your order and confirmation was received). In the event that an item is listed at an incorrect price or with incorrect information, Modern Christmas Trees shall have the right, in its sole discretion, to refuse or cancel any orders placed for that item. If your credit card has been charged for any order subsequently cancelled, Modern Christmas Trees will issue a credit to your credit card. We apologize for any inconvenience this may cause you.

Modern Christmas Trees works hard to provide low prices on this Site as well as at Retail Events. However, please be aware that sometimes a price on this Site may not match the price at a retail event. Prices and availability are subject to change without notice.

Colors
Modern Christmas Trees attempts to display the colors of our merchandise shown on this Site as accurately as possible. However, because your monitor’s display may vary the colors shown, we cannot guarantee that your monitor will accurately depict the actual color of the merchandise.

Submissions
Modern Christmas Trees welcomes your comments regarding this Site. However, Modern Christmas Trees does not want to receive confidential, proprietary or trade secret information through this Site. Please be aware that any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Submissions”) sent to Modern Christmas Trees shall be and remain the exclusive property of Modern Christmas Trees. Modern Christmas Trees shall be entitled to use, reproduce, disclose, publish, distribute and modify any Submissions for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products using such information without restriction and without compensating you in any way. For this reason, Modern Christmas Trees asks that you not send Modern Christmas Trees any Submissions that you do not wish to assign to us, including any confidential information or any original creative materials such as product ideas or original artwork. Any personally identifiable information you provide to Modern Christmas Trees through the Site shall be subject to the Site’s Privacy Policy. As with these Terms of Use, our Privacy Policy may change from time to time, and we encourage you to regularly review our Privacy Policy if you are concerned about our use of your personal information.