We want you to be delighted with your purchase from Dream Tree LLC dba Modern Christmas Trees. If you are not satisfied with your purchase, you may return it within 30 days of receipt or prior to December 25th (whichever comes first) for a full refund.
Please note to be eligible for refund, your returned goods must be in transit to our designated Dream Tree LLC dba Modern Christmas Trees Return Center within 30 days of you receiving your order or prior to Dec 24th (whichever comes first). Dream Tree, LLC is unable to accept returns or exchanges on any customized items except in the event of a defect, in which case the item will be replaced.
Returns meeting the following criteria will be considered “outside of policy” and are not eligible for any refund.
- Returns in transit to our Returns Center after 30 days of receipt or after December 25th (whichever comes first);
- Unauthorized returns;
- Returns on products damaged due to improper care or use;