CALL US (303) 885-4153

Yes, instructions are included below:

Large Hanging Tree Instruction Manual

Half Wall Tree Instruction Manual

Jubilee Instruction Manual

Each full tree comes with the LED light, 96 chandelier crystals, 96 bulb ornaments, a mirror ball on an ornamotor, a duster, and a pair of white gloves.

Each half tree comes with LED light, 36 chandelier crystals, 36 bulb ornaments, a mirror ball on an ornamotor, a duster, and a pair of white gloves.

Each Jubilee tabletop tree comes with 40 glass crystals, 4 full sets of shatterproof ball ornaments (silver, red, green, and blue), 1 watt cordless 120 lumen LED lamp with 3 color option cycles, 3 AAA batteries, and star, shamrock, and heart holiday toppers.

The large tree ships in two separate packages and is 42″ x 42″ x 1″ and weighs 13 lbs. Package Size (Bulbs, Light, etc) is 20 x 20 x 15 and weighs 21 lbs.

The half tree with ornaments and accessories ships in one package 36″ x 21″ x 7″ and weighs 17 lbs.

The Jubilee Tabletop ships in one branded box that is 31″ x 16″ x 5″ and weighs 11 pounds.

The full tree is 7.5ft tall* and weighs 15lbs (with ornaments) and it’s base diameter is 41″.

The half tree is 6ft tall and weighs 11lbs (with ornaments). It includes a 1 ft gap between the floor and bottom ring.

The Jubilee tabletop is 33″ tall and the largest ring is 14″ wide. The modern tulip base is 10″ and the tree weighs 7 lbs when decorated.

Almost everything with proper notice can be customized on the Modern Christmas Tree. The length and width of the tree can be modified. The ornaments can come in different shapes and sizes. The color of the rings can be changed to any other color with proper notice.

Rings can be customized in height. An extra large tree is 13 rings. We have created to a metal tree. Extra charges will be calculated upon assessment of complexity, time frame, assembly, and material necessary.

For example see the customized tree in a Miami condominium leasing office lobby. The tree is 15′ tall and has 14 rings and the largest ring has a diameter of 46″.

For custom orders contact Matt@ModernChristmasTrees.com 

For 2016 we are currently sold out of tree stands. Don’t miss out and pre-order your tree stand by emailing Matt @ ModernChristmasTrees .com

Yes, you may order a large tree without ornaments is $400 including free shipping.

The half tree is $249 without ornaments including free shipping.

In both cases we include the LED Light with the tree in order to still get the effect on the ceiling and walls.

The Jubilee is not available by itself.

Yes, tell us how high your ceilings are and we will provide you extra chain from your vaulted ceiling to your tree. The tree, by default comes with 4 feet of chain. The large tree is sufficient for a 12 foot ceiling.

The half tree hangs like a picture on the wall. Fully decorated it weighs about 5 pounds. You can either use a nail and hook that comes with the tree, or purchase a 3M hook that supports up to 9 pounds.

There are replacement / extra ornaments, chains, and connectors within the shipped tree enough so you can put up your tree and have enough ornaments to cover any replacements. If you still need more parts, contact Matt@ ModernChristmasTrees. com

The full, half, and tabletop Modern Christmas Trees all come with chandelier crystals.

For the Large Modern Xmas Tree tree we offer shiny silver, matte satin, blue, silver, or gold ornament bulbs.

For the half tree we offer satin and red ornament bulbs.

The tabletop tree comes with green, blue, and red ornament bulbs.

You can customize your tree with red, green, blue, gold, or purple ornaments.

Return Policy

We want you to be delighted with your purchase from Dream Tree LLC. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt or prior to December 25th (whichever comes first), for a credit, less any applicable shipping and handling charges. Please note to be eligible for a credit, your returned goods must be in transit to our designated Dream Tree LLC Return Center within 30 days of you receiving your order. If you prefer to exchange your product, please see our Exchange Policy, which can be found at the bottom of this page.

Please note that Dream Tree LLC is unable to accept returns or exchanges on any customized items except in the event of a defect, in which case the item will be replaced.

Because we are so confident that our customers will love our products, we are glad to cover all delivery shipping costs. In the event of an unsatisfactory product, though, we do ask that our customers cover the cost to return the item. Though it is not recommended, customers may also choose to use their own preferred shipping method. If you choose to return on your own, please make sure to return your item to the correct return address to avoid any additional handling charges.

Returns meeting the following criteria will be considered “outside of policy” returns and may be rejected and/or assessed an additional return fee:

  • Returns in transit to our Returns Center after 30 days of receipt or after December 25th (whichever comes first)
  • Unauthorized returns
  • Returns on products damaged due to improper care or use

How do I return my item?

Please email matt@modernchristmastrees.com or call us at 303-885-4153. We will provide you with a Return Merchandise Authorization (RMA) number. Alternatively, if you are located outside the United States or you prefer not to use our label(s), you may ship the item back to us at one of the addresses below via your preferred traceable shipping method at your own expense.

Please note that all delivery refusals will be charged a $75 per box service fee.

Where do I return my item?

All returns must be sent to one of our designated Dream Tree LL  Return Center. If you use one of our generated pre-paid labels, they will automatically include the address of the designated return center.

Dream Tree LLC
c/o Matt Bliss
3178 Syracuse St.
Denver CO 80238

 

What if I find a problem with my purchase?

If you have a problem or have a question please contact Matt at 303-885-4153 or matt@modernchristmastrees.com

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