FAQs2020-11-09T20:11:30-07:00

Frequently Asked Questions

What is included with each tree?2021-07-20T18:07:23-06:00

Each Classic 7.5 ft Decorated Tree comes with the LED uplight, tree storage container, installation hardware, replacement ball chain & connectors, (200) “S” hooks, a duster, and a pair of white gloves. If you purchase the decorated option, it also comes with 96 chandelier crystals, 96 glass bulb or acrylic ornaments, and a mirror ball on a battery powered mirror ball rotator device. (Tulip stand and sputnik tree topper sold separately). Undecorated trees include an LED with your purchase, but not S hooks, crystals, rotator/mirrorball, or ornaments.

Each Wall Tree comes with the LED uplight, tree storage container, installation hardware, replacement ball chain & connectors, (100) “S” hooks, a duster, and a pair of white gloves. If you purchase the decorated option, it also comes with a customizable tree topper, 36 chandelier crystals, 36 glass bulb or acrylic ornaments, and a mirror ball on a battery powered mirror ball rotating device.

Each Small Tree (Jubilee) comes with 40 glass crystals, 4 full sets of shatterproof ball ornaments (silver, red, green, and blue), rechargeable LED light with remote control and 4 color option cycles, 3 AA rechargeable batteries, and star, shamrock, and heart holiday toppers.

Each Soaring 10 ft tree  comes with the LED uplight, tree storage container, installation hardware, replacement ball chain & connectors, (300) “S” hooks, a duster, and a pair of white gloves. If you purchase the decorated option, it also comes with 150 chandelier crystals, 150 glass bulb or acrylic ornaments, and a mirror ball on a battery powered mirror ball rotating device. (Tulip stand and sputnik tree topper sold separately)

What if my order is damaged during shipping?2019-11-19T10:11:25-07:00

Your tree package consists of replacement ornaments, chains, and connectors. There should be enough supplies included so that you are able to put up your tree with ease, even if if it appears damaged. Please note that its not uncommon for the chains of the tree to disconnect during shipping. The chains are easy to reconnect and refer to the replacement hardware kit in the event a chain needs replacement. If extra parts are still needed or in the the event the tree is beyond repair due to damage please send photos of the damaged box to Matt@ModernChristmasTrees.com and the item will be replaced quickly at no charge.

Do you offer wholesale pricing?2018-08-07T08:10:36-06:00

Yes, wholesale pricing depends on volume and inventory. Please contact Matt Bliss
matt@modernchristmastrees.com for a quote.

What is your return policy?2019-10-21T11:11:21-06:00

We want you to be delighted with your purchase from Modern Christmas Trees. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt or prior to December 25th (whichever comes first), for a credit, less applicable shipping charges

Please note to be eligible for a credit, your returned goods must be in transit to our designated Modern Christmas Trees Return Center w