FAQs2018-08-07T14:10:45-06:00

Frequently Asked Questions

What is included with the tree?2019-10-21T10:46:03-06:00

Each Classic 7.5 ft Tree comes with the LED uplight, tree storage container, installation hardware, replacement ball chain & connectors, (200) “S” hooks, a duster, and a pair of white gloves. If you purchase the decorated option, it also comes with 96 chandelier crystals, 96 glass bulb or acrylic ornaments, and a mirror ball on a battery powered mirror ball rotator device. (Tulip stand and sputnik tree topper sold separately)

Each Wall Tree comes with the LED uplight, tree storage container, installation hardware, replacement ball chain & connectors, (100) “S” hooks, a duster, and a pair of white gloves. If you purchase the decorated option, it also comes with a customizable tree topper, 36 chandelier crystals, 36 glass bulb or acrylic ornaments, and a mirror ball on a battery powered mirror ball rotating device.

Each Small Tree (Jubilee) comes with 40 glass crystals, 4 full sets of shatterproof ball ornaments (silver, red, green, and blue), rechargeable LED light with remote control and 4 color option cycles, 3 AA rechargeable batteries, and star, shamrock, and heart holiday toppers.

Each Soaring 10 ft tree  comes with the LED uplight, tree storage container, installation hardware, replacement ball chain & connectors, (300) “S” hooks, a duster, and a pair of white gloves. If you purchase the decorated option, it also comes with 150 chandelier crystals, 150 glass bulb or acrylic ornaments, and a mirror ball on a battery powered mirror ball rotating device. (Tulip stand and sputnik tree topper sold separately)

What if my order is damaged during shipping?2019-11-19T10:11:25-07:00