FAQs2020-11-09T20:11:30-07:00

Frequently Asked Questions

What is included with each tree?2021-08-18T10:28:26-06:00

Each soaring 10′ ft tree comes with our Modus multicolor LED accent light, tulip tree stand, ornament storage cases, tree storage container, sputnik tree topper, installation hardware, replacement ball chain & connectors, (300) “S” hooks, a duster, and a pair of white gloves. If you purchase the decorated option, it also comes with 142 chandelier crystals, 132 glass bulbs ornaments, and a mirror ball on a battery-powered mirror ball rotating device.

Each of our 8′ ft decorated trees comes with our multicolor LED uplight, tulip tree stand, sputnik tree topper, ornament storage cases, tree storage container, installation hardware, replacement ball chain & connectors, (200) “S” hooks, a duster, and a pair of white gloves. If you purchase the decorated option, it also comes with 96 chandelier crystals, 96 glass bulb ornaments or acrylic ornaments, and a mirror ball on a battery-powered mirror ball rotator device.

Each 7′ wall Tree comes with our multicolor LED uplight, tree storage container, installation hardware, replacement ball chain & connectors, (100) “S” hooks, a duster, and a pair of white gloves. If you purchase the decorated option, it also comes with a customizable tree topper, 36 chandelier crystals, 36 glass bulbs or acrylic ornaments, and a mirror ball on a battery-powered mirror ball rotating device.

Each tabletop “Jubilee” tree comes with 40 glass crystals, 4 full sets of shatterproof ball ornaments (silver, red, green, and blue), rechargeable LED light with remote control and 4 color option cycles, 3 AA rechargeable batteries, and 4-holiday toppers (star, shamrock,  Star of David, and heart).

Undecorated 10 ft tree comes with the Modus LED, Sputnik tree topper, 300 S hooks to properly display your ornaments a storage case for your tree, and installation hardware
Undecorated 8′ tree comes with the Modus LED, Sputnik tree topper, 200 S hooks to properly display your ornaments, a storage case for your tree, and installation hardware
Undecorated 7 ft Wall tree comes with the Modus LED, pearl white and mirrored trees, 100 S hooks to properly display your ornaments, a storage case for your tree, and installation hardware.
What if my order is damaged during shipping?2021-08-18T10:32:00-06:00

Your tree package consists of replacement ornaments, chains, and connectors.

There should be enough supplies included so that you are able to put up your tree with ease, even if it appears damaged.

Please note that it’s not uncommon for the chains of the tree to disconnect during shipping.

The chains are easy to reconnect and refer to the replacement hardware kit in the event a chain needs replacement.

If extra parts are still needed or in the event the tree is beyond repair due to damage please send photos of the damaged box to Care@ModernChristmasTrees.com and the item will be replaced quickly at no charge.

Do you offer wholesale pricing?2018-08-07T08:10:36-06:00